Customer Testimonials

Hear success stories straight from our customers

Automotive Projects

“Tri City Glass & Door’s installation team displays incredible attention to detail, something that comes from their years of training and experience. They understand the unique installation procedures of the different makes and models and at the same time keep our budget in mind.”

Van Dyn Hoven Imports, Little Chute
Tri City Glass & Door Customer

“I recently had Tri City Glass & Door replace my broken windshield. Several days later, I was in a pretty bad auto accident. My car was totaled, but because my windshield was installed correctly, the air bags operated properly and helped protect me from the impact of the crash. I never knew just how important of a safety device a car’s windshield is. I am sure glad they do!”

Mike L.
Tri City Glass & Door Customer

“We can’t afford to have our trucks out of commission for long. Tri City Glass & Door’s quick response, the quality of their installation, and their high level of service has kept our fleet’s downtime to a minimum.”

Craig M.
Bassett Mechanical, Kaukauna

“I have been working with the team at Tri City Glass & Door for many years. When I call to get a customer’s vehicle in their schedule, I know the right part will be ordered and the technician will be there in the timeframe that I need it to be completed. With the complexity of parts and options these days, I have never had the wrong part ordered by Chad or Cindy and I never have to worry about the technicians installation. They are always very meticulous and professional and the job is completed with our customer’s vehicle looking brand new again. The job from Tri City reflects our work and our customers deserve the best. From the office staff to the technicians, their service is top notch.”

Floyd
Gustman in Kaukauna

“We have been subletting our glass work to Tri City Glass since 1964. Tri City Glass’s next day service and quality of work is the reason we have been doing business for this long. Goss Auto Body has other vendors they have worked with for this long, but not exclusively.”

Ronnie G.
Goss Auto Body Inc. – President

“The service from your staff at the Green Bay location was awesome both times that I needed windshields for my company vehicles. The auto glass technician was knowledgeable and helpful. I will be using your company exclusively – your people went over and above what they had to do! Great customer service!”

Jon H.
Door County Cab

Residential Projects

“We have worked with Tri City Glass & Door for many, many years and our recent new home was by far our biggest project yet. It was a pleasure seeing everyone from all companies working so closely and professionally together assuring our new home construction went smooth and was perfect. We would highly recommend Tri City to others, the service and quality is always great. Tri City does not disappoint and we look forward to working with them again in the future.”

Dar S.
Tri City Glass & Door Customer

“We love our new front entry door/sidelight/window system. It greatly enhances the visual appeal of the exterior and interior of our home. We also had all of our interior door hardware replaced to match the new entry door hardware. It is amazing how much something as simple as that makes a difference in updating the look of our home. Andy at the Roemer Road store worked with us every step of the way and made the decision making process easy. The installers did a super professional job as well. The entire process went so smoothly and the result is beautiful!”

Kim B.
Tri City Glass & Door Customer

“We selected Tri-City Glass as our glass contractor when we recently remodeled a forty year old home. The new design theme was contemporary, so we wanted to eliminate the old 1×1 wood spindles and wide handrails on the stairway as well as the carpeted treads. Working with our contractor, Tri-City’s expertise and design knowledge helped to create glass walls attached with minimal hardware giving us an incredible visual result. Now, when you walk in the front door, there is an unobstructed view directly to the great room and out to the lake.”

Linda V.
Tri City Glass & Door Customer

“Tri City Glass has provided us with a great combination of competitive prices, excellent service, and no issues with the installation. People would be surprised to know what the different range of products that Tri City offers. People should really give them an opportunity to price out whatever project they have because I think they are going to find out why Tri City offers a wide array of choices and very competitive prices.”

Jason
Apple Creek Condominium Community, Vice-President

“Thank you again to the amazing people at Tri City Glass & Door! They were pros from the beginning to the end! We wish we would have known about Tri City when we first bought our home for our window and door needs. We worked with another company at first and then discovered the team at Tri City. With Tri City, we have no worries or concerns, their products are reliable and all installed by EXPERTS!!! Andy was so professional, courteous and knowledgeable in the store and the installers, Pete and Don were the same at my home! You have great people in your company, we look forward to working with you again in the future! I am your best salesman as I tell everyone I know to go to Tri City!”

Chuck N.
Tri City Glass & Door Customer

“We have been using Tri City Glass for years for all of our custom glass needs from shower doors to mirrors or anything glass I’m very happy with the service we receive , it is nice to be able to send a client into their store and be assured that Tri City’s knowledgeable staff will be able to help them out. I highly recommend Tri City glass to all of our customers.”

Chris V.
Van’s Lumber & Custom Builders Inc. 

“Tri-City Glass has been supplying Wilco with glass for both our Residential and Commercial projects. We appreciate their customer service, and willingness and ability to help us with our wide range of glass needs, from very small to very complex projects.”

Joey W. 
Wilco Cabinet Makers, Inc.

“I’ve been in business for eight years and have worked with Tri City Glass & Door for all those years. We are very happy with the way Tri City has been able to take care of us and the level of quality we can expect from them. The nice thing about working with Tri City is they have instant credibility when they use their name because they’ve been around for so long. There is an immediate comfort level which also assists us with building our credibility of our business. They are not afraid to brainstorm and figure out what needs to be done and be creative. I can’t think of a project that we have presented where they weren’t able to figure out. Customer expectations have always been met or exceeded. We look forward to collaborating with Tri City Glass & Door in the future. We know that we can count on them for delivering components of our job that continually, consistently delight our clients.”

Gary F.
Distinctive Renovation, Co-Owner

“Welhouse Construction Services is a fourth generation business that has been been working with Tri City Glass from the beginning. We have purchased many custom mirrors from them, and have received their team’s assistance on custom doors, windows, and three seasons rooms. Since day one, I’ve seen great leadership at their company as I’ve worked with the managers. Their staff is always on time, they have fair prices, and the quality of their work is phenomenal. When partnering with Tri City Glass & Door, I have never had a dissatisfied customer. If there are ever any issues during a project, the team at Tri City Glass & Door are always available, and very responsive to jump in and fix it.”

Paul W.
Welhouse Construction Services LLC

Commercial Projects

“As the owner’s representative I am happy to say that though CD smith, Tri City Glass & Door and SMSA developed and maintained a great partnership though the entire process. The additions of 91,551 SF along with significant renovation work of the high school all made for unique challenges. While working with the staff, your firm always kept the interest of the owner in mind on design concerns, proposed changes and change order costs. Thanks to your firm, we have received numerous compliments on both the exterior and interior construction.”

Jerry L.
St Mary’s Springs Academy

“Hollow Metal Doors and Frames are a little Greek to some of our sales people at our company, but Mike and Mark will take the time to make sure they are getting the right products for the project. They will also provide competitive pricing on hollow metal and door hardware for our larger projects. Try City Glass & Door has been a valuable vendor for our business for the past several years. Because of our relationship, we have been able to offer the Hollow Metal products, as a package with other millwork items to our customers. Try City Glass & Door is a Class A company from the front desk to the back loading dock personnel. When you walk in the front door you are greeted by a person, when you call, there is a real person who answers the phone, and when you have to pick up material there is someone to help you.”

Angie N.
Valley North Distributing

“I have been working with Tri City Glass & Door for over 20 years. I own and manage many commercial office properties. When I need service on a door because it’s not working properly, locks rekeyed, or glass replaced for one of my renters, I know that I can call Tri City Glass & Door and with one call to Brian, it will be taken care of promptly and professionally. Tri City Glass & Door’s service technicians are experts, very knowledgeable and I trust them with all my service and replacement needs. They are professional and friendly so I am comfortable with them being the direct contact with my clients/renters at the site. I would recommend Tri City Glass & Door to anyone for stress free service which allows me the time I need to address other areas of need within my business.”

Jim L.
Jim Long Properties

“Tri City Glass & Door has all the critical skills I look for in a vendor: they provide cost-effective solutions, they understand the importance of the schedule, and they do whatever it takes to get the job done.”

John M.
Project Manager